Our Terms and Conditions for Refunds, Damaged or Defective Goods for the supply of Goods and Services are as follows;

We do not accept returns for change of mind if you (the customer) makes the wrong decision. Unless due to our negligence or incorrect information supplied by Budget Batteries Australia

Returns Policy

We strongly encourage you to inspect your purchased items immediately upon delivery to ascertain that:

(i) the items match your order; and

(ii) there are no faults or damages. If any discrepancies or issues are identified, we urge you to contact Budget Batteries Australia at the earliest convenience.

Please be aware that it is the customer’s responsibility to ensure proper maintenance and charging of batteries. We do not cover warranties for over-discharged batteries, for example, a battery with below 10v for a 12v battery. The warranty period may also vary for batteries used in commercial or taxi applications.

Refund Policy

In the event that Budget Batteries Australia needs to refund your payment as per our Terms and Conditions, we aim to process your refund within 2 business days (Monday – Friday 9 a.m to 5 p.m AEST). The duration it takes for the refunded amount to appear in your account will be dependent on the processing period of your particular financial institution.

If circumstances arise where Budget Batteries Australia is required to partially refund specific products in your order, the portion of the Delivery Charge corresponding to the refunded products will also be returned to you.

Unless explicitly required by law (including the Australian Consumer Law), Budget Batteries Australia will not be held accountable for any loss, damage, cost, or expense borne directly or indirectly as a result of a delay in the refund due to you. This applies to all forms of liability including contract, negligence, any other tort, equity, restitution, strict liability, or statutory law.